Welcome to our re-organization!
You’ve probably noticed some changes in where you can get help from our Library staff recently. One of our four goals in our 2018-2021 Strategic Plan is to look at the issue of space and use our existing space as efficiently as possible. We want to simplify and improve how our patrons are served and make the most efficient use we can of our existing staff. So, we’re combining service areas on both the first floor and the second floor, from two desks to one, in an effort to do this.
Our Library staff have worked on a plan to make this happen. First, we’re combining the Reference Service on the second floor with the Computer Service area so that you can get help with both reference and technology questions from the same place. We plan to have a central service desk in the middle of the floor this year so that you will have one desk to go to.
The Circulation Desk on the first floor will add Information Desk staff and become the Customer Service Desk. We are working to increase the number of self-checks we have on both the first and second floors. Our Children’s Department and Teen Department will be the same except for combining their name into Youth Services.
The reorganization is a work in progress. I applaud the hard work of our staff to brainstorm ways to improve what we can do for you, our patrons, as we embrace our growing community. Thank you very much for your patience and support as we go forward!
Susan Gregory, Bozeman Public Library Director